What are the drivers of digital transformation in banks? | 5 Answers from Research papers (2024)

Related Questions

What are the primary motivators that forced banks to adopt digital transformation?5answers

Banks are primarily motivated to adopt digital transformation due to several key factors. These include the need to simplify and enrich the customer journey with new capabilities, enhance operational efficiency, expand client bases, reduce costs, and stay competitive in the evolving financial landscape . The impact of the digital revolution, the acceleration of digitalization, and the necessity to create next-generation operating models are also significant driving forces for banks to embrace digital transformation . Additionally, the influence of Industry 4.0, economic globalization, and the rise of new players in the banking sector further compel banks to seek competitive advantages through digitalization . Moreover, the COVID-19 pandemic and changes in stakeholder behavior have forced banks to undergo digital transformation to adapt to the evolving business environment .

What is the relevance of digital transformation in banking?5answers

Digital transformation is highly relevant in the banking sector as it enables significant innovations, improves efficiency, and enhances customer service . It allows banks to carry out transactions quickly, securely, and at a lower cost, leading to higher customer satisfaction . The use of digital technologies in banking activities has improved the skills and talents of bank employees . Additionally, digital transformation has a positive impact on bank efficiency, environment, society, and corporate governance (ESG) performance . It also influences consumer behavior in the financial sector, driving digitization activities and highlighting the importance of managing digital transformation for business success . Furthermore, digital banking products and services contribute to improved operating revenue and customer-bank relationships . Overall, digital transformation plays a crucial role in developing the banking industry and meeting the evolving needs of customers .

What are technological drivers of Digital Transformation?5answers

Technological drivers of digital transformation include innovative technologies such as Artificial Intelligence, Intelligent Apps and Analytics, Intelligent Things, Digital Twins, Cloud and Edge computing . These technologies play a crucial role in driving the rapid transformation of the global information space and have a significant impact on various sectors, including business, society, and the state . They enable organizations to gain a competitive edge, improve operational performance, and create value through data utilization and innovative solutions . Additionally, the success of digital transformation initiatives depends on factors such as IT infrastructure, digital tools, and the existing level of innovation within organizations . These factors act as stepping stones in the adoption of digital technologies, along with organizational variables like corporate regulation, available skills, and financial resources . Overall, technological drivers are essential in shaping and driving the digital transformation process in organizations and society as a whole.

What are drivers of digital transformation?5answers

Digital transformation is driven by various factors. These include the need for new strategies and skills, increased organizational performance and value creation through data utilization and innovative solutions, and the impact of digital technologies on reshaping processes and operations . The success of digital transformation initiatives also depends on other drivers such as the role of executives in redefining the human role in value creation, the impact of technology context (IT infrastructure and digital tools), the existing level of innovation, corporate regulation, available skills, and financial resources . Additionally, factors like scientific and technological progress and raw materials factors play a significant role in the digital transformation of industries such as the oil and gas sector . Attitude, satisfaction, behavioral intentions, and habit are also important drivers for individual adoption of digital transformation .

What are the strategies of digital transformation in banks?5answers

Digital transformation strategies in banks involve the adoption of intelligent digital systems, the integration of strategy and dynamic capabilities, and the formulation of relevant business transformation service countermeasures. The transition to digital processes in banking requires considerations of trust, transparency, compliance, and technological adaptation of customers . The interactions between strategy and dynamic capabilities determine the paths of successful digital transformation, with market orientation playing a key role . The impact of China's Internet finance policies on small and medium-sized commercial banks necessitates innovative transformation business practices and the formulation of digital transformation countermeasures . Determining the determinants of successful banking digitalization involves problem structuring methods and the identification of cause-and-effect relationships . Key dimensions of banking digital transformation include individuals, processes, technology, content, and state, with a focus on technology, value creation, structural change, and financial aspects for success .

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Compliance with sustainability standards adds costs due to various factors such as the need for implementation and certification, which can be particularly burdensome for smaller firms, as highlighted in a study on sustainability standards for SMEs in global value chains . Additionally, the complexity of sustainability reporting frameworks and the push for standardized disclosures, including climate-related information, can lead to increased costs for organizations, as seen in the context of the International Sustainability Standards Board's efforts to develop global reporting standards . Moreover, the economic benefits of sustainability standards, particularly in construction projects, are emphasized, with economic standards taking precedence due to the associated costs and the focus on value creation . Overall, the costs of compliance with sustainability standards encompass implementation, reporting, and the economic considerations involved in ensuring sustainable practices.

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In the Oil and Gas industry, various project methodologies are employed to address the unique challenges and complexities of projects. Traditional approaches like the Waterfall model are prevalent, especially in front-end loading (FEL) processes, as they provide a structured sequential framework . However, due to the industry's need for adaptability and responsiveness to uncertainties, there is a growing interest in integrating agile methodologies, such as Hybrid Agile and Scrum, into project management practices . These agile methods allow for incremental development, frequent adaptations, and enhanced collaboration among stakeholders, crucial for managing uncertainties and changes in late-stage project development . Additionally, the utilization of digital twins is gaining traction in the industry to create digital representations of equipment, processes, and behaviors, facilitating offline testing and optimization of drilling operations . Overall, a combination of traditional and agile methodologies, along with digital solutions like digital twins, is shaping project management practices in the Oil and Gas sector to improve efficiency, reduce risks, and enhance project outcomes.

What are the contradictions and tensions in the dynamic capabilities literature?5answers

The dynamic capabilities literature is characterized by contradictions and tensions, as highlighted by various scholars. Critics have pointed out the lack of empirical knowledge and the underspecification of the construct of dynamic capabilities, leading to conceptual inconsistencies and contradictions . Additionally, the field is polarized between passionate critics advocating for the abandonment of the dynamic capability construct due to weak theoretical foundations and inconsistencies, and supporters calling for further developmental efforts given the field's growing relevance . This paradigmatic match between advocates of rigor and defenders of relevance has been a recurring theme in the literature, reflecting the ongoing debate on the future and utility of dynamic capabilities in strategic management research .

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The current architectural challenges in implementing AI systems encompass a variety of aspects. These challenges include the need for systems that can make timely and safe decisions in unpredictable environments, be robust against sophisticated adversaries, and process increasing amounts of data while maintaining confidentiality . Companies face decisions on how to implement edge/cloud (re)training of AI systems, considering factors like task intent, data requirements, data transfer between edge and cloud, and available computing resources . Additionally, the integration of AI in architecture involves automating various aspects of the profession, such as conception and fabrication, raising questions about the extent to which AI algorithms can revolutionize architectural practices . Infrastructural, data-related, security-related, and social challenges also arise, including the need for secure data transfer, acceptance among staff, and the utilization of high-dimensional data in industry applications . Moreover, the importance of ethics and transparency in AI, along with the PESTEL framework for AI design and implementation, are highlighted as crucial considerations for the continuous adoption of AI and ML technologies .

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What are the drivers of digital transformation in banks? | 5 Answers from Research papers (2024)

FAQs

What are the drivers of digital banking transformation? ›

Data management and analytics

Though it has been one of the driving factors for the need for digital transformation in the banking sector, the issue of data quality and integration arises. In many banks, data is often stored in siloed systems across different departments or business units.

What are the drivers of digital transformation? ›

The key drivers of digital transformation include: Data-driven decision-making. Changing customer expectations. Competitive edge for a business over others.

What are the factors driving digital banking? ›

Seamless service delivery, high-end user experience, personalized product experience, transparency, and security are the core of customer satisfaction in today's fast-changing market trend. It has become imperative for organizations to adopt a 'customer-first' approach to achieve success in this competitive scenario.

What are the 5 pillars of digital transformation? ›

Companies must address five pillars in their digital transformation effort to get the right outcomes.
  • Focus on nonlinear value creation and differentiation. ...
  • Address skill gaps. ...
  • Maintain an agile business and technology architecture. ...
  • View data as an asset and embed cybersecurity.
Jan 29, 2024

What are the key drivers for innovation in banking? ›

What are the most important drivers of innovation in banking technology?
  • Customer demand. Be the first to add your personal experience.
  • Regulatory pressure. Be the first to add your personal experience.
  • Competitive advantage. ...
  • Cost reduction. ...
  • Social responsibility. ...
  • Technological advancement. ...
  • Here's what else to consider.
Feb 28, 2024

What is digital transformation in banking? ›

Digital transformation in banking entails applying modern technologies to different aspects of a bank's operations to improve customer experience, increase efficiency, reduce costs and stay competitive in a rapidly evolving marketplace Ultimately, bank digital transformation is about leveraging technology to transform ...

What are the 5 D's of digital transformation? ›

Table of Contents
  • The First D: Digital Devices.
  • The Second D: Digital Platforms.
  • The Third D: Digital Media.
  • The Fourth D: Digital Data.
  • The Fifth D: Digital Technology.
  • Key Takeaways:
Dec 13, 2023

What are the 5 A's of digital transformation? ›

Audience, Assets, Access, Attribution and Automatisation: make the 5 As your new mantra. By developing an approach around each pillar you can become a digital transformation champion, delivering enriched customer experiences and improved business performance.

What are the five forces of digital transformation? ›

Digitalization and its consequences are evaluated through the lens of Porter's five forces: the threat of new entrants, the threat of substitute products or services, the bargaining power of buyers, the bargaining power of suppliers, and rivalry among existing competitors.

How to drive digital banking? ›

6 strategies for driving engagement in digital banking
  1. Invest in exceptional digital experiences. ...
  2. Gain efficiency through technology. ...
  3. Balance technology and human touch. ...
  4. Show you know and care about your customers. ...
  5. Leverage customer data analytics.
Feb 28, 2024

Why are banks moving to digital? ›

Digital transformation in banking is a process to move from non-digital services and operations to modernized, digital-first systems. The goal of digital transformation is to deliver better customer experiences, drive efficiency, adopt innovation and ultimately generate business value.

What are the drivers of digital payments? ›

Ecommerce, gaming, utilities, and government services dominated India's online transactions in H2 2023. UPI transactions surged, mobile wallets gained popularity, and in-store purchases increased.

What are the 5 strategic domains of digital transformation? ›

To effectively navigate this transformative journey, it is essential to understand the five domains of digital transformation with examples.
  • Customer Experience. It is a critical domain in digital transformation. ...
  • Operations. ...
  • Business Model. ...
  • Workforce. ...
  • Technology.
Jan 22, 2024

What are the 5 domains of digital transformation according to David Rogers? ›

According to David Rogers from Columbia Business School, there are 5 domains driving Digital Transformation: Customers, Competition, Data, Innovation and Value.

What are the five stages of personal digital transformation? ›

To help your people adapt to and even embrace change, it's useful to understand the 5 stages of transformation response.
  • Stage 1: Shock & Denial. The first reaction to change is shock and then denial. ...
  • Stage 2: Sabotage. ...
  • Stage 3: the “slow no” ...
  • Stage 4: Low morale. ...
  • Stage 5: Subscribing to the change.
Aug 22, 2023

What are the three 3 main components of digital transformation? ›

Digital Transformation remains a top priority for companies. To succeed, organizations must focus on three key elements: People, Processes, and Technology.

What are the drivers of digital transformation as per SAP? ›

New technologies (discussed below) play a central role in driving transformation, but so do business process, business models, organisational culture, and receptiveness to transformation.

What are the 3 P's of digital transformation? ›

Digital transformation consists of three main elements, collectively known as the 3Ps: people first, process second, and platform/technology third. Digital transformation rethinks how an organisation uses people, processes, and platforms/technologies in order to: Optimise customer and/or client experience.

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