Patient Care Technician job at UT Southwestern Medical Center, Dallas, TX (2024)

Med/Surg | ICU | Rehab

Full-time | Part-Time | PRN

Patient Care Technicians (PCTs) provide high-acuity, multidisciplinary care for patients whose needed treatment ranges from pre-operation to post-operation, medical surgical departments and surgical units. We offer a variety of shifts, full time, part time and PRN positions at William P. Clements Jr. University hospital (CUH).

We offer a comprehensive benefit package that includes:

• Paid (zero premium) medical coverage for full-time employees starting first day
• State of Texas defined-benefit pension plan
• Generous Paid Time off – vacation & sick leave plus 13 paid holidays

MINIMUM QUALIFICATIONS

Education and Experience

· High school diploma or equivalent.

· Must be able to read, write and communicate in English. Familiarity with medical terminology. Working knowledge of basic computer software skills.

· One year acute care inpatient hospital experience in the role preferred, or a certified nursing assistant certificate and experience in the role, or completed the PCT residency at UT Southwestern Medical Center, or completed Nursing Fundamentals and skills course in nursing school.

· Current Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC). Must achieve validation of required core competencies and training within 6 months of employment.

ESSENTIAL FUNCTIONS

1. Provide patient care under the direction of nursing staff being certain to only perform tasks in which training and/or competency has been validated.
2. Collect, monitor, and document pertinent data relating to patient functioning and care to include but not limited to: intake and output, weight, temperature, pulse, respirations, and blood pressure. Recognizes and immediately reports values outside normal parameters to the nurse.
3. Perform patient rounding being sure to report any changes in a patient’s condition or behavior immediately to the nurse. Seeks assistance and guidance as needed to ensure that patient care is delivered in a safe, high quality and effective manner at all times.
4. Assess, identify, and monitor environmental, patient, and the patient’s family needs in a respectful, positive, and timely manner to achieve satisfaction.
5. Perform basic hygiene care in accordance with the Department of Nursing policies, procedures and unit standards to include but not limited to peri care, oral care, daily hygiene, linen changes, skin changes, and foley care.
6. Transfer and transport patients in accordance with policies and procedures with specific consideration to age-specific and safety needs.
7. Resolve patient concerns by initiating service recovery and immediately escalating patient, family, visitors and staff concerns through the chain of command.
8. Build meaning and sustainable relationships of trust through open and interactive communication with members of the healthcare team.
9. Prepare, update, and disseminate reports at the change of shift and when changes are noted in the patient’s condition.
10. Support the administrative and clinical operations of assigned practice environment.
11. Orient new staff and students to work areas. Collaborates with other nursing staff and hospital employees to create an environment that is conducive to the retention of qualified personnel.
12. Utilize downtime to assist others and/or to provide additional supportive measures to patients and/or patients’ families within the respective patient care environment. Completes other duties as assigned. Performs in the role of sitter as needed, documents as required.
13. Maintain current compliance with ongoing annual education requirements (modules, classes and competencies).
14. Performs other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Work requires constant walking, standing, bending, turning, and stooping. Pushing and pulling heavy objects such as patient beds. Must be able to help lift and turn patients.
• Work requires good interpersonal skills and verbal and written communication skills.
• Work requires contact with physicians, residents, fellows, allied health personnel, and other medical and non-medical office personnel to coordinate necessary information and to provide optimal level of patient care.
• Work requires telephone skills when in contact with patients, referring physicians, and pharmaceutical representatives outside of university, vendors, and third party payees.
• Work requires ability to read, write, and perform mathematical calculations.

WORKING CONDITIONS

• Work is performed primarily in a hospital setting where incumbent may be exposed to body fluids and infectious diseases.
• Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Vice President for Human Resources Administration, or his/her designee.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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Health Benefits

• PPO and ACO Options
• 100% Coverage for Preventative Health − No Co-Pay
• Tobacco-Free Incentives
• Generous Prescription Drug Plan
• 3 Options for Dental Coverage
• 2 Options for Vision Coverage
• Abundance of Wellness and Employee Assistance Programs

Retirement Plan

(Eligibility varies by employment status)

• The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting
• Optional Tax-Sheltered Annuity
• Optional Deferred Compensation Plan

PTO Benefits

• 13 Paid Holidays, Eligible Day 1
• 8 Hours/Month Accrued Vacation
• 8 Hours/Month Accrued Sick Leave

Other Benefits

• On-Site Day Care
• Employee Discount Program
• Tuition Reimbursem*nt Program
• Long-Term Disability Coverage
• Short-Term Disability Coverage
• Voluntary Group Life Coverage
• Accidental Death & Dismemberment Coverage

• A dynamic organizational culture driven by innovation and great care
• Exceptional benefits – including a generous pension program
• Beautiful, state-of-the-art facilities

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.