Harbor Breeze is a popular brand of ceiling fans manufactured by Litex Industries and sold through Lowe’s. If you are having issues with your Harbor Breeze fan, you can reach out to their customer service team for help. To contact the manufacturer directly, call 1-888-434-3797 between 8:00 AM and 5:00 PM or call the parent company Litex at 1-800-527-1292 between 8:30 AM and 5:00 PM Monday through Friday. You should have the model number of your fan ready when you make this call.
You can also find step-by-step instructions, information on warranties, and user manuals on the United States Consumer Product Safety Commission website. This site was initially created due to a recall of 70,000 units of the Harbor Breeze Santa Ana Ceiling fan, however, it is still a good resource for all customer service and warranty-related inquiries.
For any other questions or concerns relating to your Harbor Breeze ceiling fan, reach out to the customer service team for help. They are here to assist you in finding a solution to any issue you may be experiencing.
Who Makes Harbor Breeze Ceiling Fans?
Harbor Breeze is a house brand owned by Lowe’s, the home improvement store. It offers a range of budget-friendly ceiling fans that are designed to meet any needs and match any style. Harbor Breeze fans are manufactured by Litex Industries, an importer of lighting fixtures and ceiling fans that also owns the well-known Craftmade brand. Customers can rely on an excellent selection of Harbor Breeze fans that fit their needs, budget, and style. Litex offers a wide range of ceiling fan styles, including traditional, contemporary, and transitional designs. All Harbor Breeze fans are designed to provide optimal performance and energy efficiency.
How to Find the Make and Model Of A Harbor Breeze Ceiling Fan?
When seeking assistance from Harbor Breeze’s customer service team, the first step is to locate your fan’s make and model. This information can be found on a sticker near the base, or it may even be engraved in some models. If you are still unable to find these details, here are three other options:
Check the receipt
If you still have the receipt from when you purchased the fan, it should include all of the necessary information about your fan’s make and model.
Locate the fan’s shipping box
To get the model number (it’s always best to have all of the details), you should refer to a shipping box for its make and model picture, or visit Litex Industries’ website where you can enter more information. You could also contact them directly as we will explain later on.
Find the user’s manual
If you kept the user’s manual at the time of purchase, it should contain all of the information you need about your fan’s make and model. If not, you can usually find this information on the manufacturer’s website.
Having your Harbor Breeze fan’s make and model number is essential when speaking to customer service, as they will be able to provide you with the best possible solution. It is important that you are aware of all of your fan’s details in order to ensure a safe and efficient repair or replacement.
Call Them on the Phone
If you need assistance with your Harbor Breeze fan, the quickest and easiest way to get help is to call Litex Industries. This company is the parent company of Harbor Breeze, and they are available to answer your questions and help you solve any problems you might be having. They are open Monday through Friday from 8:30 AM to 5:00 PM, so make sure you’re calling within these hours for a quicker response. If it’s the weekend, however, then you can contact Lowe’s customer service team instead – either by visiting their store in person, using the phone number they provide, or going to their physical address.
The toll-free number that you can use to reach Litex Industries is 1-800-527-1292. Make sure that before calling them, you have the make, model, and model numbers of your fan written down as this will help them in solving your query faster. It is also important to note that SKUs (Stock Keeping Units) also work in some cases but they may be insufficient on their own, while physical descriptions won’t really do much as many models look quite similar when viewed from a distance.
According to Talk Desk, it is best if one calls customer service teams between the hours of 5 AM and 12 PM for faster support services; so if you want an immediate response from Litex Industries then call them between 8:30 AM and 12 PM. However, if time isn’t an issue for you or if talking over the phone isn’t something that interests you then another option available would be writing a letter addressed to 3401 W Trinity Blvd, Grand Prairie, TX 75050 in the United States; although this could take longer than getting an answer over the phone call due to mail delivery delays.
Contact Lowe’s Stores
Harbor Breeze is a brand of fan typically sold through Lowe’s stores. If you need to get in contact with Lowe’s for any reason regarding Harbor Breeze, there are several ways to do so.
1. Call Lowe’s
The quickest and most direct way of contacting Lowe’s would be by calling them at 1 (800) 445-6937. Before making the call, ensure that you have all the relevant information about the make, model, model number, or SKU ready. If it is more convenient, you can also reach out to local stores in your area.
2. Use Lowe’s Help Page
Alternatively, the Lowe’s Help Page might provide some of the answers that you require without having to call or email them directly. This page consists of multiple phone numbers for different issues as well as a FAQ section which may provide an answer quickly and easily.
3. Email Lowe’s
If neither of these options proves to be successful in finding what you need then you can also email their customer care team at customercare@lowes.com with your questions or concerns. Remember to include all relevant information such as make/model plus any photographs that may illustrate the problem better if applicable when sending the email. Although responses may take a few hours or days depending on when it was sent, this is still a viable route to get in touch with Lowe’s stores if needed.
The Lowe’s customer support team is available 7 days a week from 8:30 am until 7:00 pm ET should you need help at any time during those timeslots. Their knowledgeable staff will be able to assist with inquiries relating to Harbor Breeze products purchased through their store and they should prove helpful in resolving any queries that may arise during this process.
Consider Using Forums
For those seeking assistance with their Harbor Breeze or Litex Industries products, forums are a great way to provide customers with helpful resources and advice.
1. Reddit Forum
Reddit has a HomeImprovement forum dedicated to Harbor Breeze items, allowing people to ask questions or search through content already posted by other customers.
2. Do It Yourself Forum
Do It Yourself is another good option, offering a helpful platform for customers who want to tackle repairs and installations themselves without the aid of a professional.
3. Harbor Breeze forum board
For more specific information regarding Harbor Breeze and Litex Industries products, the Harbor Breeze forum board is an ideal choice. Here, users can find manuals for these items as well as troubleshooting tips that can help them find the right parts they need from Lowe’s retail stores or online. What’s more, it provides people with the opportunity to share stories and experiences related to their Harbor Breeze product, allowing them to communicate and bond with others in similar situations.
Participating in forums is beneficial as it gives customers a chance to connect with people who have dealt with the exact same issue before. Plus, when you opt for forums instead of waiting on hold for hours on end, you can get immediate answers right away – rather than having to wait days or weeks for customer service reps to respond via email. Not only do forums offer convenience and efficiency, but many also enjoy using them because they can relate to the other users better than corporate representatives.
Common Warranty Issues
Harbor Breeze is a manufacturer of fans and other ventilation products, and their products often come with warranties covering certain types of issues. Common warranty issues for Harbor Breeze include problems with the motor, faulty wiring, and wobbly blades.In order for customer service representatives to assess the situation correctly, ensure you provide all necessary details about any issues pertaining to your fan.
Motor sputtering, loud noises, and grinding
If the motor of your fan is producing loud noises or grinding, or is sputtering, contact Harbor Breeze customer support as soon as possible to have it fixed while still under warranty. It’s important to act quickly in order to avoid pushing the fan outside of its warranty period.
Faulty wiring:
Faulty wiring can also be covered by most Harbor Breeze warranties, providing that it isn’t an issue with your home’s wiring system but rather an issue with the fan itself. When working with customer support on this issue, be sure to include all the details so they can help you more efficiently.
Wobbly blades:
Wobbly blades are an all-too-common problem when it comes to fans but unfortunately, they usually aren’t covered by warranties due to them typically requiring screw tightening in order to fix them. However, if the wobbly blades are caused by a malfunctioning motor or improper installation then there is a possibility that it could be covered by the warranty.
It’s important for customers dealing with any kind of Harbor Breeze product issues to stay informed on what their warranty covers and take action promptly before any damage becomes worse or pushes the product outside its warranty period. Knowing what type of coverage you are entitled to will save you time and frustration when dealing with any potential problems that may arise with your fan or other ventilation product from Harbor Breeze.
Wrapping Up
Harbor Breeze is a popular brand of ceiling fan that is owned by Litex Industries and sold exclusively through Lowe’s stores. If you need assistance with Harbor Breeze products, there are several methods of contacting their customer support team.
The first step when attempting to contact Harbor Breeze should be to collect the make, model, and model number of your product. This will help the customer service team provide you with accurate answers to your questions and concerns.
After collecting the necessary information, there are several ways to contact Harbor Breeze customer support. You can call their phone line or mail a letter directly to Litex Industries. Alternatively, you could search forum boards or talk to Lowe’s representatives for help. With these methods, you should be able to get answers within a few hours or days.
